Privacy Policy

True North Solar Advisor is committed to the lawful, fair, and transparent collection of your data and to maintaining the accuracy, confidentiality, and security of all personally identifiable information (“Personal Information”) collected. As part of this commitment, this Privacy Policy governs True North Solar Advisor’s actions as they relate to the collection, use, and disclosure of your Personal Information. This Privacy Policy is based upon the values embodied by Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

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If you do not agree with this policy, you should not access, read, or otherwise make use of any content, resources, or services provided on the True North Solar Advisor website (collectively, this “Site”). By accessing, reading, or otherwise making use of this Site, you agree to this Privacy Policy, which may change from time to time to better reflect our practices and applicable laws. Your continued accessing, reading, or otherwise making use of this Site after we make change(s) is deemed acceptance of those changes.

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Purpose and Consent

True North Solar Advisor limits the collection of Personal Information to those necessary for performing its essential functions.

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Where you provide any Personal Information as part of a request (a “Submitted Request”) for True North Solar Advisor to provide you with advisory services, such Personal Information will be used by True North Solar Advisor to fulfill that request. This may include sharing your Personal Information with specific vendors engaged directly by True North Solar Advisor to complete the advisory work (e.g., technical assessors, engineers). By submitting a Submitted Request, you consent to True North Solar Advisor obtaining, storing, and using the Personal Information for this purpose.

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Providing True North Solar Advisor with your Personal Information is always your choice. True North Solar Advisor will not require you to consent to the collection of your Personal Information, but your refusal to grant such consent may prevent True North Solar Advisor from being able to deliver its services to you. Your provision of Personal Information to facilitate True North Solar Advisor’s provision of services to you is entirely voluntary. True North Solar Advisor strives to limit its collection of Personal Information to those considered by PIPEDA to have a low level of sensitivity and which are necessary for its operations.

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True North Solar Advisor may collect the following information directly from you:

• information that may identify you personally, such as name, address, e-mail address, phone number, and other identifiers by which you may be contacted online or offline;

• information that is about you but individually does not identify you; and/or

• information about how you interact with this Site.

 

This Privacy Policy does not apply to third-party websites that may be linked from, or be accessible from, this Site. True North Solar Advisor does not control these third parties' tracking technologies or how they may be used. Your interactions with third-party websites are governed by the applicable privacy statements of those websites. If you have any questions about these websites, you should contact the responsible provider directly.

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True North Solar Advisor may also collect information automatically as you interact with this Site. True North Solar Advisor may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including: details of your visits to our website and information about your computer and internet connection. The information True North Solar Advisor collects automatically does not include personal information.

The technologies True North Solar Advisor uses for this automatic data collection may include cookies. You may refuse to accept browser cookies by activating the appropriate setting on your browser, but if you do, you may be unable to access certain parts of this Site. Unless you have adjusted your browser setting so that it will refuse cookies, this Site will issue cookies when you direct your browser to it.

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Disclosure to Third Parties

True North Solar Advisor will only share your Personal Information with vendors and partners we engage directly to complete the advisory work for which you provided the information.

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Where it is necessary for True North Solar Advisor to transfer any Personal Information to such a vendor, True North Solar Advisor will use contractual or other means to provide a comparable level of protection while the Personal Information is being processed by that third party.

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Safeguarding and Retention

All Personal Information that is collected by True North Solar Advisor will be stored with security safeguards appropriate to the sensitivity level of that information. Any Personal Information that is no longer required by TrueNorth Solar Advisor is destroyed, erased, or made anonymous.

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True North Solar Advisor implements reasonable processes and adheres to best practices in order to protect your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. True North Solar Advisor will do its best to protect your Personal Information, but it cannot guarantee the security of your Personal Information transmitted via the Site. Any transmission of Personal Information is at your own risk. True North Solar Advisor shall not be responsible for circumvention of any privacy settings or security measures contained on the Site. True North Solar Advisor will store your personal data only until it is no longer needed to fulfill the purpose(s) for which it was collected or as required or permitted by law; at that point it will be anonymized, deleted, or isolated.

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Accountability

Any individual may request the identity of the individual responsible for overseeing True North Solar Advisor’s compliance with the principles set out in PIPEDA by contacting:

info@truenorthsolaradvisory.ca

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Individual Access

Any individual may request to be informed of the existence, use, and disclosure of his or her Personal Information by using the contact information set out in the “Inquiries” section below.

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Inquiries

Any individual may direct any question or inquiries with respect to this Privacy Policy or True North Solar Advisor’s practices by contacting:

info@truenorthsolaradvisory.ca

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Amendments

True North Solar Advisor may at any time amend this Privacy Policy. You understand and agree that you will be bound by any amendments to this Privacy Policy, notwithstanding that such amendments may be implemented unilaterally by True North Solar Advisor without notice to you.